Who we are

In this privacy policy references to “we”, “us” and “our” are to Experience Sheringham Ltd. References to “our Website” or “the Website” are to www.experiencesheringham.com.

What information we collect and how

The information we collect via the Website include.

  1. Any personal details you consent to provide us with through forms or user registration, such as name, address, telephone number and social media URL.
  2. Any and all payments are made via PayPal and as such should reference PayPal’s terms and conditions and privacy policy. Experience Sheringham Ltd holds no personal bank account or credit card information on file. Recurring payments are processed by PayPal. This is for yours and our protection.
  3. Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website and for security purposes.
  4. Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on you computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers ‘help’ facility. Note: rejecting cookies may impact your use of the website and lead to an unsatisfactory experience.
  5. Google Analytics is a web analysis service provided by Google. Google utilizes the data collected to track and examine the use of www.experiencesheringham.com, to prepare reports on its activities and share them with other Google services.
    Google may use the data collected to contextualize and personalize the ads of its own advertising network.Personal data collected: Cookie and Usage Data. Place of processing: USA. Find Google’s privacy policy here.
  6. Google Adsense advertising is a service provided by Google. Google Adsense serves adverts to you based on your previous visits to this website or other websites. Google’s use of advertising cookies enables it and its partners to serve ads to you based on visits to www.experiencesheringham.com and/or other sites on the Internet. Users may opt out of personalised advertising by visiting Ads Settings

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998, GDPR and other applicable laws. The details we collect will be used:

  1. We only ever send emails to you in relation to an action submitted by yourself on the website. This will be in relation to products and services bought / supplied from Experience Sheringham Ltd.
  2. Serve relevant adverts to you from Google and it’s partners or our partners, but only on www.experiencesheringham.com.
  3. Contact you directly, but only in the context to which the information used, was provided.

Your Rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address via our contact page.

You have the right to be deleted from our systems. To request this, please email info@experiencesheringham.com with your user account or email address. You can expect your account and information we hold on you to be removed within 48hours of confirmation.

GDPR

Information collected on user registration:

  • First & Last name
  • Email address
  • Country of residence
  • Mobile number

If logging in from a social network:

  • FaceBook
    • Profile URL
    • First & Last name
    • Email address
  • Twitter
    • Profile URL
    • Email address
    • First & Last name (requested after successful authentication with Twitter)

Push Notifications

Experience Sheringham Ltd provides a bell icon in the bottom left hand corner that allows you to consent to push notifications or unsubscribe from push notifications.

Security

All data collected on the website (www.experiencesheringham.com) is stored in our MySql database, hosted and protected by 1&1 hosting.

Our website is protected with an SSL certificate. All traffic to and from our website is encrypted using this SSL certificate.

Third Party data processors

These third parties carry out services for Experience Sheringham Ltd for our website only.

  • Google Analytics
    • This helps us understand how our website is used and what works best to provide the best possible experience we can for you
  • OneSignal
    • This is our push notification provider. Please see Push Notifications

Cookies from third parties

  • Booking.com – accommodation provider for the Sheringham area.
  • Google Adsense – providing relevant adverts direct from Google.
  • Google Analytics – website tracking.
  • WordPress CMS – the software our website uses.

Marketing

All of our advertising / marketing is done through our social media channels (FaceBook & Twitter).

We do not use the information you provide on our website to personalise or target our adverting or marketing.

Emails

When will you receive emails from us:

  • User registration confirmation
  • Forgotten password form
  • Successful user registration
  • Submitting a business / event listing confirmation
  • Business / event
    • Listing publishing notification
    • Listing expiration notification
    • Listing invoice
    • Listing payment related notification
    • Listing enquiry
    • New review published
  • You have emailed us directly in relation to services provided via our website or in person

Business Listings and Events

Information submitted within a business listing and event are entering the public domain and is not considered to be information about you personally. Do not put your personal information within a business or event listing, as we will not be able to protect this data.

If you provide an email address as part of your business or event listing this will be used as the main contact email for the `Send Enquiry` feature. This feature allows a visitor to the website to get in contact with you, the business / event listing owner. We recommend you use a business email address for this. The email address is not publicised. Emails from this feature will come from our CMS (WordPress) system.

 

We do not share or sell your personal information.